New Student FAQ’s

FAQ’s from Students

What happens on Transition Days?

We will aim to have you into school as much as possible over your Year 6. As a minimum we expect to welcome you for two days in July to help you prepare for joining us in Year 7. In the meantime, please use the school website and social media platforms to keep up to date with events and activities.

Will I be with people I know in my tutor group?

We always try to make sure that there are some students from your Primary school with you. Year 11 students regularly talk about how they have really enjoyed meeting new people during their secondary school careers and the long-lasting friendships they have made as a result.

How will I know who my tutor is and how will they get to know me?

We will let you know who your tutor is before you start at Hetton School. You should be able to meet your tutor before the summer, but regardless you will receive a warm welcome from them. We will also be checking the information that both your Year 6 teachers and your parents have told us so that we can support your individual needs.

What happens if I get lost?

You will have received a map of the school in your Transition pack. You will also be able to watch a virtual tour of the school online. Finally, when you first arrive to school, we aim to set up small group tours so you can have a look around. You can also ask any member of staff who will be happy to help you

What happens if I feel like I don’t know very many people?

Again, we are not sure yet how the school day will run in September but we will try to provide you with as many opportunities as possible for you to meet new friends. You can always talk to your tutor or Head of House if you need help.

How long is lunch time?

You will get some time to socialise with your friends during the day. Lunchtime is 35 minutes, but in the first few weeks we give Year 7 longer so they get used to our systems. At lunchtimes you can use the school canteen or bring a packed lunch.

What if feel like I need some extra support in school about how I am feeling?

We have a large pastoral team here to offer additional support. This includes your tutor, Head of Year, Senior Leaders, the Learning Support team, a school counsellor and other pastoral staff. Wellbeing is one of our top priorities as a school and something we do a lot of work on so we advise all students to talk to us at any point if they feel they would like some help.

What time does the school day start and finish?

The school day starts with you being on the school site by 8.40am. At 8.45am you must be sat in registration where you spend some time with your tutor. You will have five 1 hour lessons per day. Your day will finish at 3pm.

Can I use my phone in school?

No. There is no need to use your phone during the school day. If there are any special circumstances then please talk to your form tutor or Head of Year. Mobile phones are permitted, but must be turned off and out of sight on school grounds.

FAQ’s from Parent’s

Can my child be with their friends in their tutor group?

Tutor groups are carefully put together using a wide range of information. We work closely with Year 6 teachers to ensure that each tutor group is well balanced and that your child has students from their current Primary school in their tutor group.

What do I do if I have a concern or a question in relation to my child?

We always welcome parents keeping in touch with us. This can either be by email or phone with your child’s tutor, Head of Year or any pastoral team member. You can call the main office any time and ask to speak to a member of the pastoral team who will be happy to help. Staff will be teaching during the school day so they may not always be able to get in touch immediately, but we will always respond.

Is there an opportunity to come in and talk to my child’s tutor or teachers?

Yes, there will be a tutor evening where you will meet with your child’s tutor within the first half term and then a subject evening where you can meet with your child’s teachers. Again, if at any point you would like to speak to your child’s tutor, please don’t hesitate to call or email them.

If you have any other questions, please contact our school office and we will be happy to answer any queries you or your child may have.

);">

“My eldest son left school in 2007 so there was never any question of which school my youngest would attend in 2012. However, what a huge difference I’ve found in the school from then until now. The school is very well led with the Head being a major presence, the staff are very well respected, approachable and helpful at all levels. Examination results continue to improve which is fantastic. Pupil moral is great with reward schemes, extra-curricular activities and school excursions open to all.”

Parent of Year 8 Student

"Parents and carers are broadly supportive of the school and its new leadership. They feel that their children are well cared for and supported"

Ofsted Quote

“As parents, we are always impressed with the way in which Hetton School staff listen to comments or concerns, and act quickly and effectively, particularly when relating to pupil progress and wellbeing. There’s a good community feeling. Hetton School has good systems in place to support students’ individual attainment. It offers good opportunities outside of the school day for pupils to progress further. We’re well aware that standards and results at Hetton School have risen in recent years and continue to do so.”

Parent of Year 7 and 10 Student

"Pupils are proud of their school and its caring, tolerant ethos".

Ofsted Quote

“I am very pleased with the pastoral support. Hetton School value the opinion of students and this can only help to build self-confidence into adulthood.”

Parent of Year 10 Student

"The quality of leadership and teaching in the local authority resource provision for pupils who have speech and language difficulties enables pupils to make strong progress".

Ofsted Quote

“I have been very impressed with how well my daughter has settled into Hetton School. She has made some very good friends, gets on well with her form tutor, enjoys her lessons and has made good academic progress. The school keeps me up-to-date with how she is doing and acknowledges when she has done something of particular merit. The Parents Forum gives us a voice to bring up any issues that arise and for the school to ask our opinion also. I would definitely recommend Hetton School to any prospective pupil or parent, and with a new build coming, Hetton will finally have the building this good school deserves.”

Parent of Year 8 Student
Tyne and Wear School Sports Alliance
Triple P
The FA Charter Mark
Sunderland Mental Health Charter Mark
Sunderland Anti Bullying Charter
STEM Ambassadors Logo
Sunderland Active Gold Standard
Foundation of Light
DFE 2016 Character Charter

Staff Information

Privacy Policy

We regard your privacy as important and any personal information you give to us will be used in accordance with the Data Protection Act 1998 and the General Data Protection Regulations.

We do not store personal information about individuals who visit this site except where they provide contact information via our contact us page and contact forms available on various pages throughout the website.

Any information you provide will only be used for the reasons specified and it will not be shared with any third party without your consent, unless required by law.

Your contact details are kept securely and are only accessed by authorised members of staff as part of the provision of school services. If you do not wish us to keep this contact information please tell us.

This website uses Google Analytics which provides statistical data about the usage of the site. This information is not used to identify individuals, but is collected to provide us with an understanding of the areas of interest on our site and how our site is being used.

If you are connected to the internet you will have an IP Address. This may take the form of a figure, such as 333.333.22.1. The address will be automatically collected and logged as part of the connection of your computer to our web server and may be used to determine the total number of visits to each part of the site. This data is not collected and used for other purposes.

This website contains links to other websites. The School is not responsible for the privacy practices of other sites or organisations and recommends you consult the privacy information on those sites.

This policy will be reviewed and updated versions will be posted on the website.

If you have any questions about the use of your personal information, the Information Commissioner is the independent regulator for both Data Protection and Freedom of Information.